Privacy Policy

How your personal information is gathered, safeguarded, and protected by The Perfume Stories.

Encrypted & Confidential Browsing

Your personal data is encrypted via SSL/TLS protocols. We do not sell, lease, or rent customer personal information to third parties.

1. Information We Collect

When you visit or purchase from The Perfume Stories, we collect relevant information to fulfill orders and provide customer service:

  • Personal Contact Data: Full Name, Email Address, Phone Number, and Shipping/Billing Address.
  • Order Records: Purchased items, order timestamps, payment status, and delivery tracking data.
  • Device & Analytics: IP address, browser type, and navigation flow to optimize web performance.

2. Payment Security & Processing

All payment transactions are handled through Razorpay, an RBI-authorized, PCI-DSS Level 1 compliant payment gateway. Your financial credentials (card numbers, UPI PINs, CVVs) are directly transmitted via end-to-end encrypted gateways and are never stored on our servers.

3. Privacy Inquiries & Grievances

For questions or requests regarding your personal data:

Email: [email protected]
WhatsApp: +91 62827 55119